Effective Quality Manuals

Effective Quality Manuals

A practical one day course which will demonstrate the production of a quality procedure manual and is aimed at managers, supervisors or individuals involved in this subject.

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To enable delegates to collect and monitor basic information, avoid the dangers of ambiguous instructions and keep the manual simple and user friendly.


Delegates will be able to gather, sort and write a simple and user friendly manual.


● Welcome and Introduction
● Aims and Objectives
● Importance and Value of Manuals
● Preliminary Work
● Preparation
● Production
● Follow Up
● Course Review and Assessment


This course is ‘how to do it’ and involves delegate participation in preparation exercises.