National Vocational Qualifications - NVQ Level 3 - Business Administration
To achieve a full certificate in Administration, you are required to complete the 5 Mandatory Units, plus 4 Optional Units: 1 from Section A and 3 from Section B. We will assess the Candidate's competence against NVQ Level 3 Administration standards and where necessary agree development plans.
Who should attend
Approach
Course benefits
Available dates
The advice and assessment process will be delivered at the Candidates place of work. Advisor and Assessor visits will be by prior arrangement and made so as to minimise any disruption in the work place. The Candidates Line Manager will be included in the process through a Management Development Agreement.
• Develop performance in key areas of customer service
• Match performance against recognised criteria
• Gain a Nationally recognised qualification
• Match performance against recognised criteria
• Gain a Nationally recognised qualification
Call In-Comm for course availability on 01922 457686
Click for detailed course programme...
• Initial AssessmentUNIT 1 (Unit 301) Maintain effective working relationships UNIT 2 (Unit 302) Contribute to the maintenance of a healthy, safe and productive working environment UNIT 3 (Unit 303) Manage your work and development UNIT 4 (Unit 304) Contribute to co-ordinating administrative services UNIT 5 (Unit 305) Research, prepare and present information from a variety of sources
• Optional Units (choose 4, to include one Unit from Section A, and three Units from Section B)
• Section AUNIT 6 (Unit 306) Maintain and develop a paper-based information system UNIT 7 (Unit 307 (e-skills NTO/212)) Maintain and use databases
• Section BUNIT 8 (Unit 308) Develop effective services for customers UNIT 9 (Unit 309) Support users of administrative services UNIT 10 (Unit 310) Contribute to scheduling and co-ordinating activities and resources UNIT 11 (Unit 311) Contribute to organising events UNIT 12 (Unit 312) Order, store and distribute supplies UNIT 13 (Unit 313) Support and record business meetings UNIT 14 (Unit 314) Organise repairs to premises and equipment UNIT 15 (Unit 315 (MCVC9)) Contribute to the development of teams and individuals UNIT 16 (Unit 316 (MCVC12)) Lead the work of teams and individuals to achieve their objectives UNIT 17 (Unit 317 (MCI/C7)) Contribute to the selection of personnel for activities UNIT 18 (Unit 318) Support the use of information technology systems UNIT 19 (Unit 319) Produce spreadsheet documents UNIT 20 (Unit 320) Design and create complex documents using a computer UNIT 21 (Unit 321) Design and create presentations using a computer UNIT 22 (Unit 322) Prepare documents from notes UNIT 23 (Unit 323) Prepare documents from complex recorded speech UNIT 24 (Unit 324) Recording income receipts UNIT 25 (Unit 325) making and recording payments UNIT 26 (Unit 326) Investigating arrears and recover debt
• Internal Verification
• External Verification
• Achievement of Qualification
• Programme Review and Evaluation
• Optional Units (choose 4, to include one Unit from Section A, and three Units from Section B)
• Section A
• Section B
• Internal Verification
• External Verification
• Achievement of Qualification
• Programme Review and Evaluation
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